Wholesale
Wholesalers
Wholesale customers may now place orders online.
| Are you an established Wholesale customer? | If so, contact us for help getting started: |
| Interested in applying for a new Wholesale account? | Fill-in the form below and we will contact you the next business day between 8 am and 5 pm, Central Time. |
| Questions about our Wholesale program? | Scroll to the bottom of this page for commonly asked questions. |
| Who can establish a Wholesale account? | Any healthcare related professional or business ordering a minimum order of 15 items (mixed or matched) may establish a Wholesale account. Two (2) orders in 12 months are needed to maintain a wholesale account. |
| Apply for a Wholesale account: | Select “Create a Wholesale Account” to begin your application process. Register your contact information and select a user name and password. (Check your email to confirm your registration.) |
| Submit credentials: | Return to www.benacareusa.com to sign-in using your username and password. Upload your professional credentials, business license and complete the application. |
| Account activation: | Bena Care will activate your account and contact you to help you place your first order! |
| Account features: | Returning customers will enjoy the convenience of not having to re-enter contact information, having a quicker checkout process and ability to review order history.
Our Product Specialists are also willing to answer questions and share what we have learned through our customers: 956 961 4096 |
| Pricing: | You will receive a current price list and can always obtain an updated pricelist by contacting Bena Care. Once your online account is established, your Wholesale pricing will be available online. |
| Shipping and handling: | Bena Care ships via USPS Priority Mail service. There is a charge for the actual rate of shipping according to current USPS Priority Mail rates. Signature may be required. |
| Lead time: | Allow 1 business day to processing your order (we are closed on weekends) and 2 – 4 days for your order to ship via USPS Priority Mail for a total of 3 – 5 business days. |
| Returns: | We are happy to help you with returns, exchanges or refunds within 3 months of product receipt provided that products are returned in the original condition – in unopened and undamaged containers. It is our policy to refund the price of the product returned, minus actual shipping, plus a 20% restocking fee. We do not refund shipping. We do not pay for return shipping. |
| Support: | Whether you have questions about products or your order, staff is available M – F, 8 AM – 5 PM. Please feel free to contact us; we’re always happy to help! |
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